Win-Win Negotiation

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IC System Win-Win Negotiation

Overview: IC System, a consumer collections organization, wanted to train new collectors in win-win negotiation.

Audience: Collectors in several national offices.

eMagine Role: Collaborated with IC System management and subject matter experts to create instructional design, produce scripts, record audio, and develop content in flash files for complete eLearning tutorial.

Delivery: Available within IC System intranet on proprietary LMS.

Results: Interactive, self-instructional eLearning course with self-checks and tracked post-test.

View a sample of IC System Win-Win Negotiation.

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Select any of the Quick Links to the right for more information about Century's eMagine eLearning services, or contact Lorrie MacGillivray at 651-747-4048.