Frequently Asked Questions

Classes and On-Campus Services

How will classes be offered this Fall 2021?

Century College is offering a mix of online, hybrid, and on-campus face-to-face courses. We are also prepared to make adjustments to Fall courses (i.e., change a class from hybrid or face-to-face to virtual) if a change in the COVID-19 pandemic warrants us to do so.

Where do I go for help if my class is online and I have never taken online classes before or if I need additional help?

Check the Online Learning page for more information.

What should I do if I do not have access to a computer and/or reliable internet to complete an online class?

You have three options:

  1. The East Campus Computer Center is open for student use. See current computer lab hours on the Computer Center webpage.
  2. Century College has limited quantities of computer equipment to loan out to currently enrolled students that are available on a first come, first serve basis. Students who may need equipment to borrow for Fall 2021 semester should complete a request online. Equipment will be distributed from the East Campus Student Computer Center, located within the Library in room E1800. Equipment pick-ups will begin on Monday, August 23. Students will receive an email within one business day after their request has been approved with instructions on how to pick up equipment.
  3. There are also several no-cost and low-cost options that companies are offering to students. Check the Online Learning page for more information.

If these three options are not possible, students should communicate with their instructor as soon as possible to see what options are feasible.

How will accommodations for students with disabilities need to be adjusted for online learning environments?

Accommodations for students registered with the Access Center will remain in effect; however, instructors may need to adapt or adjust accommodations for an online environment. Adjustments will depend on the course design, content, and forms of assessment. Students should contact the Access Center if they have questions about their current accommodations or to request new accommodations. 

The Access Center staff are operating virtual business hours to support both instructors and students. General questions may be sent to access.center@century.edu.

What hours will the Century College buildings be open?

Please check the Hours, Maps & Parking page for up-to-date building hours.

Check individual campus offices for specific hours.

How will I know what student support offices will be on campus and what is open virtually?

This web page provides you with a central place to connect to all student support offices that are offering services on campus and virtually/online. Once you click on a link to that office, each office provides information on service hours on campus, as well as how to contact a staff member via email, phone, or how to schedule a virtual meeting for a date/time that works best for you.

Will student clubs and organizations have meetings or events?

Student clubs and organizations have occasional meetings and events on campus but will also be holding virtual opportunities. Please refer to the Student Life page.

Is the College Library open?

See the Library page for more information on current hours.  

Students can call the Library at 651-779-3968, email askalibrarian@century.edu, or chat with a librarian.

Can I access the computer labs?

Yes, the East Campus Computer Center remains open for student use. See the Computer Center webpage for hours.

Can I access the instructional labs (Writing Center, Reading and Student Success Center, and Math Resource Center)?

The Century College Instructional Labs (Writing Center, Reading and Student Success Center, and Math Resource Center) are open. Please check the College Hours and Access page for current hours.

Can I access the student centers (Multicultural, LGBTQ, Veterans, Student Life, Connection, etc.)?

Staff members from these Centers are available to help students virtually and on-campus. Please check the College Hours and Access page for current hours and/or the center webpages for more detailed information. For Fall 2021 semester, the student centers will be open when staff are on-campus for services and appointments. Centers will be closed for students congregating.

Is food service available on campus?

The Campus Preparedness Plan: Fall 2021 has up-to-date information on food service on campus.

Is the College Bookstore open?

Yes, the College Bookstore is open. Please check the College Hours and Access page for Bookstore hours. Sales will be conducted on-campus at the book buy-back window (West Campus, 1st floor, Cafeteria).

Health and Well-Being

Do I need to wear a mask in Century College buildings?

Yes, masks are required on campus regardless of vaccination status.

Where do I get a face covering?

There are three locations where you can pick up a one-time-wear face covering—the College Library and Continuing Education and Customized Training Office on East Campus and the Admissions Office on West Campus. Additionally, face coverings can be purchased at the College’s bookstore on West Campus.

Is Century College requiring faculty, staff, and students to be vaccinated?

The Campus Preparedness Plan: Fall 2021 has up-to-date information on vaccinations.

What do I do if I’m feeling sick or think I may be infected with the coronavirus?

If you are feeling sick, or experiencing any COVID-19 symptoms, it is extremely important for you to stay home and NOT come to campus. If you start to feel sick while on campus, it is important for you to leave campus immediately, if able. If you are unable to leave immediately, contact the Public Safety department in order to isolate until you are able to leave campus. If you're an employee please contact your supervisor, students please contact your faculty to notify them.

As a student coming to the Century College campus, how can I keep myself safe?

The most effective way to keep yourself safe is to adhere to health and safety guidelines established by the College, State of Minnesota, the CDC, and the Minnesota Department of Health. Wear a mask, social distance whenever possible, and we encourage you to get vaccinated. 

How is Century making decisions about COVID-19?

Century College is following the recommendations and direction of the Minnesota Department of Health, in coordination with Minnesota State Colleges and Universities.

Are there social distancing requirements on campus?

No. The governor's most recent executive order removed directed social distancing measures for higher education. The Minnesota Department of Health (MDH) recommends maintaining "some extra spacing between people, especially prior to and for the first couple weeks of bringing the campus fully together." MDH recommends this approach particularly if vaccination levels are low or unknown among the campus community.

What can I do to help protect myself and others?

Steps that everyone can take to help protect themselves and others:

  • Adhere to public health hygienic recommendations by washing your hands after touching commonly used items or coming into contact with someone who is sick. Proper hand washing involves scrubbing hands for at least 20 seconds with soap and water.
  • Avoid touching your face, nose, and mouth and avoid rubbing your eyes.
  • Practice proper coughing or sneezing etiquette.
  • Properly dispose of anything that comes in contact with your nose or mouth such as tissues or plastic eating utensils.
  • Avoid coming in contact with individuals displaying symptoms of illness.
  • If working near other individuals, attempt to keep a distance of approximately six feet from the nearest person while working.
  • Avoid congregating in large public venues such as theaters or sporting events.

I feel anxious about COVID-19. What can I do?

Century College wants all students, employees, and visitors to feel safe and supported during their time on our campus. Students who need to talk with a counselor or have questions may contact 651-779-3285 to schedule an appointment or login into Starfish to make an appointment with your assigned counselor. Visit the Personal Counseling webpage for more information. If you are in immediate crisis, call the Crisis Hotline 612-379-6363 (Twin Cities Metro) or 1-866-379-6363 (outstate MN).

Learn to Live

Learn to Live offers Century students free, 100% confidential online programs for:

  • Stress
  • Anxiety & Worry
  • Depression
  • Social Anxiety
  • Insomnia

To enroll, visit learntolive.com/partners and enter the code CENTURY.

I am concerned about discrimination or stigma related to COVID-19. What can I do?

A lack of knowledge about how COVID-19 spreads can cause fear and anger. The best way to respond to COVID-19 is to educate yourself by knowing the facts.

Any incidents of discrimination and/or harassment should be promptly reported. More information regarding reporting can be found on the Discrimination Complaint Policies and Procedures webpage.

Is the Resource and Support Center open for food support and other resources (housing, transportation, etc.)?

The Resource and Support Center provides information about food assistance, childcare, housing, transportation, healthcare enrollment, legal assistance, finance, parent services, scholarship, and helps you connect with resources for basic needs. The Resource and Support Center is providing virtual services. See the Resource and Support Center webpage to access a list of the various resources. You can schedule an appointment with a counselor through Starfish to connect with resources related to basic needs. 

Century College students can pick up to-go bags of groceries at the White Bear Area Emergency Food Shelf.

Is the Student Health Clinic open?

The physical clinic is closed but virtual services are available. Find more information on the Student Health Clinic page.

Where can I find vaccine and/or testing locations?

If you are trying to find a location for COVID vaccines you can go to Vaccine Connector to find appointment locations across the state of Minnesota. You can also find COVID-19 testing sites and information at the Minnesota Department of Health.

Financial Aid and Student Employment/Work Study

What happens to my financial aid if I am quarantined and miss class or am unable to complete the semester because of COVID-19?

If students must miss class or cannot complete assigned work on time, please contact your instructor. If students will be unable to complete the semester and are a financial aid recipient, your aid may be impacted depending on what point in the semester attendance and/or active participation stops. It is possible to work with your instructor to complete work depending on how many of the assignments are missed. However, not communicating changes in participation to your faculty or an advisor is not recommended. We encourage students to contact Advising and Counseling to discuss your best options.

I am a work-study student/student employee. How does COVID-19 impact my campus job?

Work study students are able to work on campus or virtually (teleworking), depending on work available and positions available. Contact your supervisor to get more details about specifics. For additional questions about work study, contact Kimberly Kolar, Financial Aid Advisor & Student Employment Coordinator.